We offer services in the area of system technology, stage construction and set design. Below is a list of common
job profiles with the respective hourly or daily rates. Upon request, we offer numerous additional services in the
event sector.
We are happy to take care of all personnel planning for every event and offer all-inclusive packages.

Basic technical knowledge of materials, tools and relevant safety regulations, reading and implementing plans, ability to work independently, basic knowledge of cables, basic knowledge of technical wiring, basic knowledge of trusses (set-up/dismantling and statics), loading and unloading trucks, including knowledge of correct loading, has own tools (e.g. Leatherman, hammer, Stanley knife, ratchet, etc.)

Responsible on-site manager, handles all organisational matters on site with the client, responsible for personnel allocation and planning on site (authority to give instructions and responsibility), interface between client and office

Detailed knowledge, troubleshooting technical problems, decision-making authority for problem solving in the technical area, price depending on qualifications, experience and tasks

Programming and operating all types of consoles, price depending on qualifications, experience and tasks

Carrying materials for stage and Layher construction, assisting with tasks as instructed (e.g. placing clamps, covering), only assisting with construction as instructed, has no own tools

Reading and implementing Layher plans, working independently, basic knowledge of statics at Layher, has own tools, has own PPE and has been instructed in its use, knowledge of working at height safely

Assists the rigger on the ground with measuring and preparing points and similar activities as instructed

Manufacture and calibration of anchor points according to the client's plans, responsible for the correct use and control of motors (excluding in-house installations)

Various wood and fabric work, backdrop construction and set/event design (including painting and coating visible surfaces), laminating surfaces, laying floors according to the client's plans, good knowledge of power tools, has own small tools, additional tools available on request (additional costs)

Operation of a spotlight on instruction, basic knowledge of how to use a spotlight

Holds a forklift licence

Operating boom/swivel arm platforms with appropriate PPE for transporting people (e.g. photographers, camera crew, etc.) or for performing various tasks in the areas of systems engineering, stage construction and set design

Holds a C/CE or BE licence. Safe driving and operation of Class C/CE heavy vehicles or Class BE car-and-trailer combinations

Terms and conditions

• Billing is based on the actual amount of work performed, with a 30-minute interval. A minimum hourly flat rate of 5 working hours per job applies.
• The maximum daily working time of 12 hours must be observed, with the 11th and 12th hour (and inexceptional cases any additional hours) being charged as overtime at a minimum surcharge of 50% onthe standard rate. An extension of the maximum daily working time is only permitted due to work interruptions caused by force majeure, whereby the enforced break time must be paid at the regular rate plus overtime surcharge.
• Flat rates/daily rates apply for 10 hours. If the 10 hours are exceeded, additional costs will be charged. These are at least the calculated hourly rate +50% overtime surcharge.
• For orders outside Vienna, we charge the official mileage allowance plus the full driving time for the driver and half the driving time for passengers. Hotel costs for overnight stays are charged at 1:1 unless a suitable hotel is provided.
• No deductions will be made for breaks, regardless of the catering provided on site. Employees must observe the legally required breaks, and the client may not cancel or restrict any legally required breaks.
• For bookings of 4 or more people, the 4th person will be charged as the crew leader, unless a higher-level activity has been booked. For bookings of 10 or more people, we will assign an additional person exclusively as crew leader, who will be charged accordingly. This person is responsible for order processing and coordination on site and acts as the contact person and interface between the client and the crew.
• All organisational matters must be coordinated exclusively with the office via hotline or email. Agreements with on-site employees are not permitted and do not oblige VSB United FlexCo to provide any services.
• The client or organiser is responsible for occupational safety at the respective location. The safety and health protection documents valid on site must be submitted to VSB United FlexCo at an early stage so that appropriate precautions can be taken to ensure compliance with the regulations. If it is not possible for employees to work safely on site due to serious deficiencies, violations or incorrect bookings, VSB United FlexCo reserves the right to cancel the order and charge the full estimated order amount.
• Cancellations are free of charge up to a maximum of 14 days before the start of the assignment. Up to a maximum of 7 days before the start of the job, we charge 50% of the estimated job price, but at least the minimum flat rate per employee. In the case of a later cancellation, we charge 100% of the estimated assignment price, but at least the corresponding minimum flat rate per employee. In the event of cancellation after the start of the job, the full estimated order amount will be charged.
• All prices are exclusive of statutory value added tax and apply to assignments carried out by the VSB United FlexCo crew. Additional costs may be incurred for services provided by our partner companies.

Service description

VSB United FlexCo offers services in the event sector. We support companies in the realisation of events in the
areas of system technology, stage construction and decoration building.

Our employees are responsible for handling set-up and dismantling as well as show support for our customers
on site. The materials and plans are usually provided by our customers.

Our employees are not integrated into our customers' corporate structure and report exclusively to VSB United
FlexCo. They are therefore bound exclusively by the instructions of VSB United FlexCo and its representatives on site (e.g. crew leader, crew chief and/or team leader). VSB United FlexCo is responsible for safety training and
the provision of appropriate work equipment.

Liability

VSB United FlexCo shall be liable for its own negligence and that of its cooperation partners exclusively in cases of gross negligence or intent. This also applies to vehicles provided by the client. The existence of fault must be proven by the client.

VSB United FlexCo is not liable for consequential damage, indirect damage or loss of profit. This limitation of liability also applies to any personal liability of legal representatives, employees and other agents.

All claims against VSB United FlexCo under this provision shall become time-barred within 12 months. The start of the limitation period is based on the respective legal provisions.

The settlement of claims is only permitted between the injured party and VSB United FlexCo via the insurance of VSB United FlexCo – if damages are covered by third parties, VSB United FlexCo shall not be liable for the settlement of the damages.

Value protection clause

The possibility of annual adjustment of the claims plus ancillary claims in terms of value stability as of 31 December each year is expressly agreed. The measure used to calculate value stability shall be at least the consumer price index 2020 (base year 2020) published monthly by Statistics Austria or an index replacing it.

The reference value for this contract is the index figure calculated for the month of August 2021 (CPI 2020 103). All rates of change shall be calculated to one decimal place.

Terms of payment

Invoicing takes place after completion of an order. The payment term stated on the invoice shall be considered as agreed. The client is not entitled to withhold any discounts.

Any objections to invoices must be submitted in written form to VSB United FlexCo within seven days, otherwise the invoice shall be considered as approved.

All payments are to be made free of charge to A.B.S. Factoring AG, Volksbank Salzburg, IBAN: AT87 4501 0051 0002 4784, BIC: VBOEATWWSAL, payable to A.B.S. Factoring AG/VSB United FlexCo.

In the case of delayed payment, the client shall reimburse default interest as well as all reminder, collection, assessment and information costs associated with the recovery of outstanding claims.

In the event of late payment, VSB United FlexCo shall be entitled to suspend the execution of further orders until all liabilities have been paid. This also applies to orders already in progress. VSB United FlexCo shall not be liable for any damages incurred by the client as a result.

VSB United FlexCo is entitled to offset payments against any older debts, despite any other dedications made by the client. Late payments may be offset by VSB United FlexCo first against costs, then against interest and finally against the capital claim.

The client has no right of retention or refusal of performance. The offsetting of claims against VSB United FlexCo is only permissible if the claim has been explicitly recognized in written form or has been legally established.

Prohibition of assignment

The client is not entitled to assign claims against VSB United FlexCo to third parties.

Data protection

Data protection law, in particular § 6 DSG (Data Protection Act) including corresponding operational instructions, is observed. The personal data of natural and legal persons is processed in accordance with the General Data Protection Regulation (GDPR). The transfer of data is limited to the information necessary for the processing of the order and is limited in time. Any objections are only possible in written form.

Choice of law/place of jurisdiction

Austrian law applies. For any disputes, the exclusive jurisdiction of the competent court in Vienna, Innere Stadt, is agreed.

Final provisions

Should any individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the contract and the remaining provisions of the Terms and Conditions. The invalid provision shall then be replaced by a provision that comes closest to the economic purpose. The client agrees that the data necessary for the legal transaction may be recorded and processed electronically.